By placing an order through https://tullia.shop/, you agree to the following return policy. We have designed our policy to ensure that you are fully aware of our refund and return procedures.
At tullia.shop, we want you to be completely satisfied with your purchase. That’s why we offer a 45-day window for returns. If for any reason you need to return an item, just let us know within 45 days of receiving your order. For us to process your return, please make sure the item is in its original packaging, with tags attached, and is unused or unworn. Don’t forget to include the receipt or proof of purchase to help us speed up the process. We want your shopping experience with us to be worry-free, and our return policy is just one of the ways we ensure your satisfaction.
Ready to start the return process? Just drop us a line at support@tullia.shop and we’ll guide you through the rest. If your return request is approved, we’ll provide you with a return shipping label and step-by-step instructions on how and where to send your package. Please note that we do not accept any items that are sent back to us without a prior return authorization. Our goal is to make your return experience as seamless as possible, so don’t hesitate to reach out to us if you have any questions or concerns.
Please note that returns will need to be sent to the following address: 199 Lee Ave, Brooklyn, New York 11211, USA
-In the box(For Damaged Product)
-customers responsibility (For Customers Remorse)
No Restocking fee on returns.
All returned items must be in new condition.
We believe that every purchase you make at tullia.shop should meet your expectations. In the unlikely event that you receive a product that is defective, damaged, or not what you ordered, we are happy to exchange it for you. We also understand that sometimes you may need a different size, and we’re here to help. If you need to exchange an item, just drop us an email at support@tullia.shop and we’ll make it right. Our commitment is to provide you with a hassle-free shopping experience and stand behind every product we sell.
After we receive and inspect your return, we’ll let you know if your refund is approved or not. If it is, we’ll automatically refund the purchase amount to your original payment method. Just keep in mind that it may take up to 10 days for your bank or credit card company to process the refund.
Email: support@tullia.shop
Call us: +1(347) 460-3513
Address: 199 Lee Ave, Brooklyn, New York 11211, USA
